SHIPPING & RETURNS

SHIPPING

  • Your artwork will be packed carefully (using recycled materials where possible).
  • All items are shipped from the UK. We aim to process orders within 3 business days and most orders will be received within 5-7 business days.
  • Overseas deliveries can take a bit longer, and could take up to 10-16 days.
  • You will receive delivery details in your confirmation email along with tracking info and an expected delivery date.
  • We use a mixture of the major carriers - DHL, FedEx and ParcelForce as well as local courier partners. Details fo the delivery carrier will be shared with you by email along with the tracking information.
  • A signature will be required on delivery.

CUSTOMS

  • Custom duties vary from country to country.
  • Local customs duties are the responsibility of the buyer.

RETURNS & EXCHANGES

  • If for some reason you need to exchange or return an item, we will accept it up to 14 days after you accept delivery.
  • To complete your return or exchange, please email returns@abstraktologie.com with your order number and your reason for returning your item(s). We will respond to your email with next steps.
  • Refunds will be given once products are returned, undamaged and in their original packaging. You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.

 

Custom orders or one-off sales items are final and can not be returned.